At Moose Island Foods, we offer a delightful range of Freeze-Dried Dog Treats that are as nutritious as they are delicious. Choose from our flavors of Sassy Salmon, Tickle Turkey, Cheeky Chicken, or Tasty Tuna, each made with only three simple ingredients to ensure quality. These treats are perfect for training sessions or simply to spoil your furry friend. Pick your dog's favorite flavor and treat them to the wholesome goodness they deserve. Our commitment to all-natural products means you can trust us for your pets’ snacks.
Freeze-Dried Dog Treats
At Moose Island Foods, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we’re here to help with a straightforward and customer-friendly refund and exchange process.
Returns: Products can be returned within 30 days of purchase.To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.Proof of purchase is required.
Refunds: Once we receive your returned item, we’ll inspect it and notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method. This may take 5-10 business days, depending on your bank or card issuer.
Exchanges: If you receive a defective or damaged product, we will gladly exchange it for a new one. Please contact us with details and photos of the item. Non-Returnable Items: Certain items like custom orders or perishable goods may not be eligible for return. These exceptions will be noted at the time of purchase.
How to Start a Return: Email us at mooseislandfoods@gmail.com or call us at 250-991-1020 to initiate a return or exchange. We’ll provide you with a return shipping label and instructions. We value your trust and aim to make every transaction hassle-free. If you have questions or concerns, don’t hesitate to reach out.
